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Frequently Asked Questions

Can't find what you're looking for? Contact us and we'll be happy to help.

Shipping rates are calculated at checkout based on your location and order weight. Orders over $100 qualify for free standard shipping.

Yes! All orders over $100 receive free standard shipping within the United States.

Standard shipping typically takes 5-7 business days. Expedited options (2-3 business days) and express options (1-2 business days) are available at checkout. Orders are processed within 1-2 business days.

At this time, we only ship within the contiguous United States (48 states). We do not currently ship to Alaska, Hawaii, US territories, or international destinations.

We accept returns within 30 days of the delivery date. Sign in (or use your guest order tracking page) to start a return from any eligible order.

You can exchange for a different size or color of the same item (free return shipping, replacement ships after we receive your return), get store credit as a digital gift card you can apply at checkout (free return shipping), or get a refund to your original payment method (return shipping cost is deducted from your refund).

Sale items are final sale and cannot be returned or exchanged. Any other items marked "final sale" on the product page are also non-returnable.

Open the order in your account (or visit our order tracking page if you checked out as a guest) and click "Start a Return". Pick the items you want to return, choose your resolution (exchange, store credit, or refund), and submit. We'll email you a return label once approved.

Refunds and store credit are issued once we receive your returned items. Refunds typically appear on your original payment method within 3-10 business days.

Once your order ships, you will receive an email with a tracking number and link. You can also view tracking information in your account under Order History.

Orders can be cancelled or modified within a short window after placement. Once an order has been processed for shipping, changes may not be possible. Contact us as soon as possible if you need to make a change.

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage. We will make it right with a replacement or full refund.

Account

My account

You can browse and add items to your bag without an account. However, an account is required to complete checkout so we can securely manage your orders and delivery information.

Click "Sign In" and then "Forgot password?" on the login page. Enter your email address and we will send you a link to reset your password.

Sign into your account and navigate to the Account section. Your full order history, including tracking information and order details, is available there.

Products

Size guide

Each product page includes a size guide with measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a more fitted look.

We use performance-grade technical fabrics engineered for movement, breathability, and durability. Specific material details are listed on each product page.

Follow the care instructions on the garment label. Generally, we recommend machine washing on cold with like colors and tumble drying on low. Avoid bleach and fabric softeners to preserve the technical properties of the fabric.

We accept all major credit and debit cards including Visa, Mastercard, American Express, and Discover. Additional payment options may be available at checkout.

Yes. All payment processing is handled by Square, a PCI-compliant payment processor. We never store your full card details on our servers.

Your card is charged at the time your order is placed. If any item is unavailable, you will receive a full refund for that item.

Store credit is issued for eligible returns. We are working on a gift card program — stay tuned for updates.