Refund policy
30-Day Return Window
We want you to love what you ordered. If you are not completely satisfied, you may return eligible items within 30 days of the delivery date. Items returned outside this window will not be accepted.
Return Conditions
To be eligible for a return, items must meet all of the following conditions:
- Unworn and unwashed
- Undamaged and in original condition
- All original tags still attached
Refund Options
- Store Credit — receive the full item value as store credit. Free.
- Exchange — swap for a different size or color. Free.
- Original Payment Refund — refund to your original payment method. Return shipping is deducted from your refund.
Non-Returnable Items
Last Call items are a final sale and cannot be returned or exchanged. Any other items marked "final sale" on the product page are also non-returnable. All other eligible items may be returned within the 30-day window if they meet the condition requirements above.
How to Start a Return
- Sign into your account and go to your order history
- Select the order and item(s) you wish to return
- Submit your return request. For an exchange or store credit, contact support with your order number and preferred option
- After approval, follow the return instructions and use the label provided by support
- Drop off the package at any authorized carrier location
Processing Time
Once we receive your return, please allow 3-5 business days for inspection and processing. Refunds to your original payment method may take an additional 5-10 business days to appear depending on your bank or card issuer.
